We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on items which have been used.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at Damages and issues Items sent back to us without first requesting a return will not be accepted. To start a return you need to contact us at If your return is accepted, we will give you further information on how to proceed with the return. You’ll also need your order number for proof of purchase. To be eligible for a return, your item must be unused. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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